myTouch Fiasco, Day One
I'm generally a supporter of opensource, and I'm creeped out by the Apple-AT&T hegemony, so I decided to buy a T-Mobile myTouch 3G after the first 12 hours of my workday today.
It took two very dedicated Radio Shack reps an hour, plus half a dozen phone calls at 9pm, to work with T-Mobile and their home office to update my account and get the phone correctly priced.
The good news is that the internet and voice service work great. The bad news is that those are the only things that work. I can't add contacts from the SIM or manually without the device crashing. The much-touted Gmail integration? It also freezes up the phone.
Three reboots have done nothing. I'm trying a master reset, and then I'm bringing the phone back.
It took two very dedicated Radio Shack reps an hour, plus half a dozen phone calls at 9pm, to work with T-Mobile and their home office to update my account and get the phone correctly priced.
The good news is that the internet and voice service work great. The bad news is that those are the only things that work. I can't add contacts from the SIM or manually without the device crashing. The much-touted Gmail integration? It also freezes up the phone.
Three reboots have done nothing. I'm trying a master reset, and then I'm bringing the phone back.
Labels: mytouch, smartphones, technology
posted by Rob at 11:46 PM
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